We are often hesitant to admit we don’t know something. Rather than saying, “I don’t know,” we often give an answer thinking the boss will think less of us if we don’t know. That fear forces answers that sometimes need more thought or research. The reality is...
One of the most challenging aspects of this crisis is that it keeps dragging on with no clear end in sight. No one really knows where we are in the process. (We can endure most things when we can see the light at the end of the tunnel, but this tunnel feels more like...
Messaging. It’s a word that means more to me every day, and I am sure that’s true for many others. How does one message the coronavirus to their children? How does a business owner message the virus’s impact on the company to employees and shareholders? How does a...
Legendary NFL Coach Don Shula died on Monday at the age of 90. It was a sad day for sports fans everywhere, perhaps especially those of us in Florida. He was an incredible coach and, even more importantly, an incredible leader and human being. Best known for his role...
A few weeks back, we talked about what to do when employees who are working from home aren’t meeting your expectations. Click here to refresh your memory. This week’s topic is sort of a follow-up to that one. Working virtually really is a different kind of challenge...
In recent webinars I’ve done, many business owners and leaders have raised questions about how to deal with the mental and emotional stress created by the pandemic lockdown. The isolation and worry are taking a toll. What I know is that if some leaders are talking...
Recently, I was talking to someone who is a partner in a large company. This person told me that during this crisis, they’ve kept all their employees (a very large staff) and are paying them to work from home. The owners are putting in a ton of hours, and even loaning...
Research shows it takes about two months for habits to become automatic. While none of us know the timeline for getting back to “normal” (whatever that may mean), it’s pretty obvious that we will likely have at least two months of altered business environment. This...
There is a song, made famous by the Disney movie Frozen II, that talks about doing the next right thing. The song basically says that things are dark, and when you don’t know what to do, it’s really easy to get overwhelmed. All we can do is focus on the next right...
Stress and uncertainty can bring with them some valuable life lessons. One lesson is realizing there are things we can control and things we can’t. Some businesses have temporarily shut down. Some are operating with a skeleton crew. Still others are close to...
