Why the Words We Say Matter

Why the Words We Say Matter

Great communication plays a vital role in solving almost every problem in the workplace. How well leaders communicate has everything to do with how well employees engage in their work, how they take feedback, and whether or not they feel a sense of meaning and...
Are the Three Cs Holding You Back?

Are the Three Cs Holding You Back?

“We always get the short end of the stick.” Or, “We’re getting shafted…again!” Or, “Why do we draw the short straw?” For decades I have heard people make statements like this when they feel their department or entity is not being treated like other parts of the...
Quint’s Mailbox: Two Letters from Readers

Quint’s Mailbox: Two Letters from Readers

Each week after my column appears, it is neat to see the reactions. It also leads to some questions and observations. This column is based on a couple of recent ones.  What if your boss does not appear to appreciate you? This note I received led to a phone...