Some weeks back, I was at a facilitated session in which many people had different ideas and solutions. This could have been a difficult meeting, but it went well. I felt this was partly because the facilitator set a solid tone. Yet later one of the attendees said he...

If we’ve learned anything in 2020, it’s that the traditions we count on can be ripped away. Every graduating high school and college student knows what I mean. You have experienced canceled proms. Virtual graduations. Missed sports seasons. All the milestones that...

We are often hesitant to admit we don’t know something. Rather than saying, “I don’t know,” we often give an answer thinking the boss will think less of us if we don’t know.  That fear forces answers that sometimes need more thought or research. The reality is...

One of the most challenging aspects of this crisis is that it keeps dragging on with no clear end in sight. No one really knows where we are in the process. (We can endure most things when we can see the light at the end of the tunnel, but this tunnel feels more like...

Messaging. It’s a word that means more to me every day, and I am sure that’s true for many others. How does one message the coronavirus to their children? How does a business owner message the virus’s impact on the company to employees and shareholders? How does a...

Legendary NFL Coach Don Shula died on Monday at the age of 90. It was a sad day for sports fans everywhere, perhaps especially those of us in Florida. He was an incredible coach and, even more importantly, an incredible leader and human being. Best known for his role...

A few weeks back, we talked about what to do when employees who are working from home aren’t meeting your expectations. Click here to refresh your memory. This week’s topic is sort of a follow-up to that one. Working virtually really is a different kind of challenge...

In recent webinars I’ve done, many business owners and leaders have raised questions about how to deal with the mental and emotional stress created by the pandemic lockdown. The isolation and worry are taking a toll. What I know is that if some leaders are talking...

Recently, I was talking to someone who is a partner in a large company. This person told me that during this crisis, they’ve kept all their employees (a very large staff) and are paying them to work from home. The owners are putting in a ton of hours, and even loaning...