Leading in Uncertain Times

To say we’re all facing some challenges right now is an understatement. As I write these words, the World Health Organization has declared COVID-19 a pandemic. Travel has been restricted. Events across the U.S. have been canceled. The stock market has been a...

Changing Our Mindset from Proving to Improving

Most of us get feedback every day. Whether it’s a boss, a colleague, an employee, a customer, or a spouse or friend, people are always giving us their impressions of our job performance, our company’s products and services, and sometimes even our behavior. Some of...

Why Do Initiatives Go from Sizzle to Fizzle?

Spending lots of time with communities and organizations has provided great learnings. Again and again, I see successes take place that are transferable to others. I am also fortunate to have the opportunity to share with leaders the wisdom of experts in specific...

Building Connections Beyond Email or Text

Relationships are one of the biggest determinants of our success. When we connect with people on a deep level, we may end up doing business with them. They may send referrals our way. More often than not, these people become informal mentors long-term. Business...