Reward and recognition is always important. It’s a vital piece of employee engagement, which of course is the key to everything else we want to achieve. But right now, as we are coming out of a long, hard year, it’s more critical than ever. Employees are weary and...
Do you have a “scarcity” mindset or an “abundance” mindset? What about your company? Your community? There has been research published that indicates people may become either scarcity or abundance thinkers from an early age. It also shows that abundance thinkers do...
I received an email from the head chef at a restaurant. He wrote that he had recently heard me on a program say thank you to all the restaurant workers who have continued to work during the pandemic. It’s true that these workers deserve our thanks. Some of their jobs...
Which behaviors does your organization have zero tolerance for? Certainly, there are some items that will result in a person’s being let go. For example, someone is caught stealing from the company, or bullying coworkers, or practicing inappropriate sexual...
What separates excellent from very good? As I continue to study those people and organizations that are excellent, I find there are behaviors that separate the highest performers from all others. These behaviors address the elusive outcome that creates...
