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Challenge your high performers (then step away).

by Quint Studer | Jan 28, 2020 | Uncategorized

How often do you push employees out of the nest and let them really test their leadership wings? If you’re like a lot of leaders, you may be reluctant to give people too much responsibility—especially when the stakes are high. Even if you’re not typically a...

Most “leadership malpractice” is due to a lack of training.

by Quint Studer | Jan 21, 2020 | Uncategorized

How common is leadership malpractice? Of course, we read about situations where a company gets in big trouble and a CEO is let go. (At times this letting go is less painful than it might be because the CEO walks out with a rather large severance package. Years ago,...

Choosing values over revenue is tough, but it’s always right.

by Quint Studer | Jan 16, 2020 | Uncategorized

Does it ever make sense to fire a customer? Is there ever a time when the customer is not right, or when the customer shouldn’t come first? Is it ever a good idea to fire an employee who is a top revenue producer? Surprising as it may seem, the answer to all of these...

Seven Common Fears Leaders Face (and How to Defuse Them)

by Quint Studer | Aug 12, 2019 | Uncategorized

Most leaders feel fear. I am no exception. I was in my late 30s and had just been promoted to a vice president role. I was attending my first senior executive meeting with two recently hired executives. While I knew the people in the division I worked in well, I could...
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