Lately I’ve talked and written quite a bit about mental well-being at work. A big part of what’s detracting from that sense of well-being is employee anxiety. It’s not a new problem: Even before the pandemic of 2020, anxiety was crippling the performance of workers,...
A lot has been said and written lately about resilience in the workplace. And I think when most employers talk about this subject, we have good intentions. We want our employees to be resilient, not just so they can perform at work, but so they can be strong and...
How do we respond when someone does or says something we may not agree with? Do we go on the attack with a “got you” comment? Do we react quickly or do we pause to seek first to understand where the person is coming from? Do we generalize? Do we forgive? ...
Lately I’ve spent a lot of time writing and talking about employee well-being. All sorts of factors have led to rampant stress, burnout, and even trauma inside organizations, and COVID-19 has only accelerated them. Add bullying, incivility, and other disruptive...
Employee training has moved beyond a “nice-to-have.” It has now become a “must-have.” There’s an increasing need for companies to invest in meaningful training for their people—a level of training that moves beyond technical skills and provides the kind of ongoing...
I am so grateful to those of you who tell me personally when we see each other that you enjoy this column, or write a note saying so. A few weeks back at a CivicCon event in Pensacola, Rhette Anderson shared that he likes the weekly column. He also said, “I don’t know...
