Empathetic leadership has always been important. But it really matters right now. The COVID-19 pandemic and all of its fallout have created extreme, accelerated change in a very compressed time frame. Employees’ lives at work and at home have been turned...
At times we all want to change what’s happening around us. Most of the time, we can’t. What we can do is shift our perspective. We can see the world from a place of gratitude, and that leaves little room for focusing on the things that weigh us down and make...
In a recent presentation for the Gratitude Symposium, Dr. Stephen Beeson explained that a sense of collegiality, community, and belonging is the most powerful countermeasure to burnout. While Dr. Beeson’s work was focused on healthcare (you can find his...
I am a huge fan of benchmarking others. When we are trying to solve a problem or improve results, it makes a lot of sense to learn from those who have already figured it out. Seeking out and harvesting best practices from others is a lot more efficient than trying to...
Living in Pensacola, Florida, since 1996, I have gained experience with hurricanes. I know what it’s like when they hit. There is the fear of the impact, the preparation for the storm, the actual storm, and then the rebuild. Right after the storm, depending on how...
When speaking on leadership topics such as communication, I often explain to people that I am like a plumber whose own house has leaky pipes. (My apologies to all plumbers.) My point is that my companies often struggle with the exact same operational items that I am...
